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Photo-first appliance help

Show us what's wrong. Find out what to do next.

You don't need an error code or technical expertise. Describe the problem, add a photo if you have one, and answer a few simple questions.

Your appliance: refrigeratorFrom the 5ER code guide. Tell us what is happening now; a code alone doesn't identify a failed part.
Start with the problem, not a part number
or describe it

Photos are resized to remove location metadata, sent for analysis only, and not saved to an appliance profile. AI may misread images. Never rely on a photo to rule out hazards.

Already have an error code? Use the error-code lookup. Not sure what code to look for? Find a code by symptom or model.

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