Guided appliance troubleshooting
What's your appliance doing wrong?
No error code needed. Choose what's happening, see what to check first and find the right guide for your appliance.
Start with safe checks before considering replacement parts
Step 1 · Identify your appliance
Which appliance needs help?
Tap an appliance to jump straight to its common problems.
Step 2 · Find the problem
Most common problems
Recognize one of these? Open the guide or browse by appliance below.
- Washer Won't DrainWater stays in the tub after a cycle. Often caused by a clogged drain pump, kinked hose, or drain error codes.Water & drainage
- Dryer Not HeatingClothes tumble but stay cold and damp. Common causes: heating element, thermal fuse, half-tripped breaker, or gas igniter.Heating
- Dishwasher Won't DrainStanding water at the bottom after a cycle. Drain pump or filter blockage is common.Water & drainage
- Refrigerator Not CoolingFridge or freezer too warm. Evaporator fan, defrost system, or compressor issue.Cooling
Washer problems
Choose the closest match to what you see.
- Washer Won't DrainWater stays in the tub after a cycle. Often caused by a clogged drain pump, kinked hose, or drain error codes.Water & drainage
- Washer Won't SpinClothes come out soaking wet. Usually an unbalanced load, shifter actuator, or motor issue.Movement
- Washer Won't Fill With WaterNo water entering the drum. Check inlet valves, water supply, and fill-related error codes.Water & drainage
- Washer Door Won't LockCycle won't start because the door lock mechanism has failed.Doors & locks
- Washer Won't StartWasher is dead or won't respond when you press Start. Often a door lock fault, control lock, or power issue — not always a failed motor.Starting
- Washer Is Leaking WaterWater pooling under or around the washer. Check hoses, pump seals, and tub gaskets.Water & drainage
More washer help by brand (2)
Dryer problems
Choose the closest match to what you see.
- Dryer Not HeatingClothes tumble but stay cold and damp. Common causes: heating element, thermal fuse, half-tripped breaker, or gas igniter.Heating
- Dryer Won't StartDryer is dead or won't respond. Often a blown thermal fuse or door switch.Starting
- Dryer Drum Not TurningMotor runs but drum doesn't spin. Usually a broken belt.Movement
- Dryer Making Squealing NoiseHigh-pitched squeal during operation. Often worn drum rollers or belt.Noise
More dryer help by brand (1)
Dishwasher problems
Choose the closest match to what you see.
- Dishwasher Won't DrainStanding water at the bottom after a cycle. Drain pump or filter blockage is common.Water & drainage
- Dishwasher Not Cleaning DishesDishes come out dirty or with residue. Circulation pump, spray arm, or low-fill issues.Cleaning
- Dishwasher Is LeakingWater on the floor around the dishwasher. Check door gasket, inlet valve, and leak sensor.Water & drainage
- Dishwasher Won't StartNo response when pressing start. Door latch, power failure, or control board may be the cause.Starting
Refrigerator problems
Choose the closest match to what you see.
- Refrigerator Not CoolingFridge or freezer too warm. Evaporator fan, defrost system, or compressor issue.Cooling
- Ice Maker Not WorkingNo ice production. Ice maker assembly, water inlet, or freezer temperature.Cooling
- Frost Buildup in FreezerExcessive frost on freezer walls or evaporator cover blocks airflow and warms the fresh-food section. Defrost thermostat, heater, or a stuck defrost timer are common causes before assuming a sealed-system leak.Cooling
- Refrigerator Making Loud NoiseBuzzing, clicking, or grinding from the fridge often comes from a failing evaporator or condenser fan hitting ice. Listen whether the noise tracks the compressor turning on — that separates fan issues from compressor problems.Noise
Oven / Range problems
Choose the closest match to what you see.
- Oven Not HeatingOven will not reach temperature. Sensor, bake element, igniter, or a lock/demo status code.Heating
- Oven Won't StartControls ignore Start, or the oven is locked, in demo, or Sabbath mode.Starting
- Oven Door Won't UnlockThe door stays locked after self-clean or when the lock motor fails to release. Wait for the oven to cool completely before forcing the latch — many locks release automatically once temperature drops.Doors & locks
Microwave problems
Choose the closest match to what you see.
Cooktop problems
Choose the closest match to what you see.
Need another way?
Not sure which symptom fits?
We'll help narrow it down. Describe the behavior, add a photo or look up a code—without guessing which part to buy.
Safety first: stop using an appliance if there's gas odor, smoke, sparking or water near power.
