FixApplianceCode logo — appliance error code lookup and repair guidesFixApplianceCode

Samsung washer 5E error code

Washer

Reviewed August 2025 · sources below

Samsung washer 5E (shown as 5C or SE on some displays) means the tub did not drain in time. The coin trap and emergency drain filter on front-load models clog with coins, bobby pins, and lint. On WF45R6100 and similar models the filter access is behind a small door at the lower front — have towels ready before opening it.

Buy the replacement part

Samsung Washer Drain Pump
Samsung Washer Drain Pump

MPN: DC31-00054A

$35.99

Washer Drain Pump
Washer Drain Pump

MPN: W10810403

$34.99

Safe to keep using?

Stop using

No immediate safety hazard detected, but monitor during use.

  • Unplug the appliance before inspection.
  • Turn off the water supply before disconnecting hoses.
  • Do not continue using the appliance until the cause is identified.

2 product recalls may apply

Brand-level matches — verify your model.

Show
  • Maytag® and Samsung™ Brand Front Loading Washing Machines Recalled Due to Fire Hazard

    Mar 2007 · Confirm your model

    Notice
  • CPSC, Maytag Corp. Announce Recall of Washing Machines

    Sep 2005 · Confirm your model

    Notice
DIY Difficulty
4 /10MODERATE

DIY difficulty: 4/10 — this repair usually requires appliance disassembly.

Time: 30–60 minutes
Risk: Moderate
Skill: Intermediate
Tools: Screwdriver, Towels, Flashlight, Adjustable pliers
Power disconnect requiredWater shutoff requiredDisassembly required

Likely causes

Most likelyClogged drain filter or pump

Lint, coins, or debris block the drain path.

Check: Access the drain filter (usually behind a lower front panel) and clean it.

Est. cost: $0–$0

PossibleKinked or clogged drain hose

Hose crushed behind washer or blocked at standpipe.

Check: Inspect drain hose from tub to wall standpipe.

Est. cost: $0–$20

Less likelyFailed drain pump

Pump motor or impeller fails after repeated clogs.

Check: Listen for pump hum with no drainage; check for obstructions first.

Est. cost: $35–$65 · DIY ~5/10

Part: Samsung Washer Drain Pump (MPN DC31-00054A)

Repair or Replace?

DIY repair

$23–$42

Professional repair

$202–$273

Comparable replacement

$680–$920

Our recommendation

REPAIR LIKELY MAKES SENSE

REPAIR LIKELY MAKES SENSE. Professional repair ($202–$273) is well below replacement cost.

Actual repair and replacement costs vary by model, location, labor rate, and condition.

What it means

Drain error — washer unable to drain water.

Repair video

How to fix it

  1. Unplug the washer and open the drain filter access panel on the lower front.
  2. Place a shallow pan under the filter, then slowly unscrew the cap to drain residual water.
  3. Remove debris from the filter and pump cavity. Reinstall the cap tightly.
  4. Verify the drain hose is not kinked and the standpipe allows an air gap — do not seal the hose into the pipe.
  5. Run a Spin cycle. If 5E returns, the drain pump (DC31-00054A on many models) may need replacement.

Call a pro when: Call a technician if the filter housing leaks after reassembly or the pump smells burned.

FAQ

What does 5E mean on Samsung washer?

5E is a drain error — water remained in the tub after the drain cycle. Clogged filters cause most 5E codes.

How do I fix 5E error on Samsung washing machine?

Clean the drain filter, fix hose routing, unplug for 5 minutes, and rerun. Replace the drain pump only if water still will not drain.

Are 5E, 5C, and SE the same?

On Samsung washers they usually indicate the same drain fault.

How do I reset Samsung 5E?

Clean the filter, fix hose routing, unplug for 5 minutes, and rerun a cycle.

When do I replace the drain pump?

If the impeller does not spin freely or the pump hums without draining after the filter is clear.

Samsung 5E on specific models

Other Samsung Washer codes

Prevent this problem next time

  • Clean drain filter monthly
  • Check pockets before washing
  • Ensure drain hose is not kinked

Sources

Manufacturer meaning

The washer detected a drain problem — water is not leaving the tub in time.

FixApplianceCode guidance

Check the drain filter and pump area before ordering parts.

Source type: Manufacturer

Source: Samsung support documentation

Last reviewed: 2026-08-01

Repair guidance is for informational purposes only. We do not guarantee that any fix will resolve your issue, and you assume all risk when following these steps. Terms & disclaimer

FixApplianceCode may earn a commission when you purchase through qualifying links, at no additional cost to you. Affiliate disclosure

Get AI-powered fix steps for Samsung 5E