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Samsung washer 5E error code

Samsung washer 5E (shown as 5C or SE on some displays) means the tub did not drain in time. The coin trap and emergency drain filter on front-load models clog with coins, bobby pins, and lint. On WF45R6100 and similar models the filter access is behind a small door at the lower front — have towels ready before opening it.

Reviewed August 2025 · sources below

Safe to keep using?

Use caution

This issue may worsen during use — limit operation and address promptly.

  • • Turn off the water supply before disconnecting hoses.

2 product recalls may apply

Brand-level matches — verify your model.

Show
  • Maytag® and Samsung™ Brand Front Loading Washing Machines Recalled Due to Fire Hazard

    Mar 2007 · Confirm your model

    Notice
  • CPSC, Maytag Corp. Announce Recall of Washing Machines

    Sep 2005 · Confirm your model

    Notice

Next step

Still seeing 5E?

Show a photo or describe the symptom. Answer a few safety-first questions and see whether a part is needed.

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How to fix 5E

  1. Unplug the washer and open the drain filter access panel on the lower front.
  2. Place a shallow pan under the filter, then slowly unscrew the cap to drain residual water.
  3. Remove debris from the filter and pump cavity. Reinstall the cap tightly.
  4. Verify the drain hose is not kinked and the standpipe allows an air gap — do not seal the hose into the pipe.
  5. Run a Spin cycle. If 5E returns, the drain pump (DC31-00054A on many models) may need replacement.

Call a pro when: Call a technician if the filter housing leaks after reassembly or the pump smells burned.

What 5E means

Drain error — washer unable to drain water.

Video: how to fix 5E

Buy the replacement part

Samsung Washer Drain Pump

MPN: DC31-00054A

Check current price on Amazon

Amazon link · paid affiliate link. Confirm fit and listing before ordering.

Washer Drain Pump

MPN: W10810403

Check current price on Amazon

Amazon link · paid affiliate link. Confirm fit and listing before ordering.

DIY Difficulty
4 /10MODERATE

DIY difficulty: 4/10 — this repair usually requires appliance disassembly.

Time: 30–60 minutes
Risk: Moderate
Skill: Intermediate
Tools: Screwdriver, Towels, Flashlight, Adjustable pliers
Power disconnect requiredWater shutoff requiredDisassembly required

Likely causes

Most likelyClogged drain filter or pump

Lint, coins, or debris block the drain path.

Check: Access the drain filter (usually behind a lower front panel) and clean it.

Est. cost: $0–$0

PossibleKinked or clogged drain hose

Hose crushed behind washer or blocked at standpipe.

Check: Inspect drain hose from tub to wall standpipe.

Est. cost: $0–$20

Less likelyFailed drain pump

Pump motor or impeller fails after repeated clogs.

Check: Listen for pump hum with no drainage; check for obstructions first.

Est. cost: $35–$65 · DIY ~5/10

Part: Samsung Washer Drain Pump (MPN DC31-00054A)

Repair or Replace?

DIY repair

$23–$42

Professional repair

$202–$273

Comparable replacement

$680–$920

Our recommendation

REPAIR LIKELY MAKES SENSE

REPAIR LIKELY MAKES SENSE. Professional repair ($202–$273) is well below replacement cost.

Actual repair and replacement costs vary by model, location, labor rate, and condition.

Guided repair checklist

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0 of 5 checks recorded

Recommended next action

Start with this check before considering replacement parts.

Check 1 of 5

Unplug the washer and open the drain filter access panel on the lower front.

Did the repair resolve the issue?

Restoring repair progress…

Questions about 5E

What does 5E mean on Samsung washer?

5E is a drain error — water remained in the tub after the drain cycle. Clogged filters cause most 5E codes.

How do I fix 5E error on Samsung washing machine?

Clean the drain filter, fix hose routing, unplug for 5 minutes, and rerun. Replace the drain pump only if water still will not drain.

Are 5E, 5C, SE, and SC the same?

On Samsung washers they usually indicate the same drain fault. SC is grouped with 5C and 5E as a no-drain code.

How do I fix a Samsung washer 5E error code?

5E means the washer did not drain. Clean the pump filter and the drain hose before replacing the drain pump.

How do I reset a Samsung washer 5E error?

Clear the drain path, then unplug for 5 minutes. 5E clears after a cycle that empties the tub.

How do I reset Samsung 5E?

Clean the filter, fix hose routing, unplug for 5 minutes, and rerun a cycle.

When do I replace the drain pump?

If the impeller does not spin freely or the pump hums without draining after the filter is clear.

Samsung 5E on specific models

Other Samsung Washer codes

Prevent this problem next time

  • Clean drain filter monthly
  • Check pockets before washing
  • Ensure drain hose is not kinked

Sources

Manufacturer meaning

The washer detected a drain problem — water is not leaving the tub in time.

FixApplianceCode guidance

Check the drain filter and pump area before ordering parts.

Source type: Manufacturer

Source: Samsung support documentation

Last reviewed: 2026-08-01

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