Samsung washer Ub error code
- Washer
Samsung lists Ub with UE as an unbalanced-load stop. Spin does not finish because laundry is piled on one side, a single heavy item is in the drum, or the washer is not sitting level. Ub is a safety stop, not a failed motor. Spread the clothes evenly, add a few towels if you are washing one bulky item, and press Start. Check that all four feet touch the floor. Suspension parts are only worth considering when Ub returns on every spin with a mixed, balanced load.
Reviewed August 2025 · sources below
Safe to keep using?
Stop using
Severe overheating requires stopping use until the cause is identified.
- • Unplug the appliance before inspection.
- • Do not continue using the appliance until the cause is identified.
Next step
Still seeing UB?
Show a photo or describe the symptom. Answer a few safety-first questions and see whether a part is needed.
Free guided checks · No account required · Don’t open live electrical, gas, or refrigerant equipment
How to fix UB
- Pause the cycle, open the door, and untangle laundry so weight is spread around the drum.
- Add two or three towels when washing one blanket, rug, or bath mat. A single heavy item often cannot balance.
- Confirm the washer is level side to side and front to back, with all feet firm on the floor.
- Close the door and press Start. Ub should clear once a balanced spin finishes.
- If Ub happens on every balanced load, press each corner of the tub. It should rebound. Worn suspension is the next check, not the motor.
Call a pro when: Call a technician if the tub hits the cabinet on every cycle after the load is balanced and the feet are level.
What UB means
Unbalanced load — spin stopped because laundry is uneven in the tub.
Likely causes
Many codes resolve with cleaning, resetting, or reconnecting.
Check: Power-cycle the appliance and check for obvious blockages or loose connections.
Est. cost: $0–$0
Wear or electrical failure of an internal part.
Check: If basic checks fail, the faulty component likely needs replacement.
Est. cost: $0–$75
Professional assistance recommended
This issue may be unsafe for DIY repair. Follow the safety guidance above and contact a qualified technician.
Repair videos
Questions about UB
What does Ub mean on a Samsung washer?
Ub means the load is unbalanced. The washer stopped the spin so the tub would not bang the cabinet.
Is Ub the same as UE?
Yes. Samsung groups Ub and UE as the same unbalanced-load error. Ur is the retry that happens before the cycle gives up.
How do I clear Samsung Ub?
Redistribute the clothes, close the door, and press Start. No parts are required for a one-time Ub.
Do I need parts for Ub?
Usually no. Suspension parts matter only if Ub returns on every spin after the load is balanced and the washer is level.
Other Samsung Washer codes
Prevent this problem next time
- Follow manufacturer maintenance schedule
- Address small issues before they worsen
Sources
Manufacturer meaning
Unbalanced load — spin stopped because laundry is uneven in the tub.
FixApplianceCode guidance
Start with basic checks for Samsung UB before ordering parts.
Source type: Part database
Source: ModelPartFinder + FixApplianceCode editorial
Last reviewed: 2026-10-23
Repair guidance is for informational purposes only. We do not guarantee that any fix will resolve your issue, and you assume all risk when following these steps. Terms & disclaimer
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